Terms and Conditions – q798 Online Casino Pakistan

By accessing, browsing or using the q798 platform — including the website, any mobile-optimised version or related services — you confirm that you have read these Terms and Conditions in full and that you agree to comply with them without reservation. These terms form a legally binding agreement between you (the player) and q798.

If you do not agree with any part of these terms, you must not register an account or use any part of the q798 platform. Continued use of the platform after any amendments to these terms constitutes acceptance of the updated version.

These Terms and Conditions apply alongside the Privacy Policy and the Responsible Gaming guidelines, all of which form part of the overall agreement between you and q798. In the event of any inconsistency between separate policy documents, these Terms and Conditions take precedence unless otherwise stated.

To open an account on q798 you must meet all of the following eligibility requirements at the time of registration and on an ongoing basis throughout your use of the platform:

• You must be at least 18 years of age. q798 does not permit underage gambling under any circumstances.
• You must be registering on your own behalf as an individual person. Corporate or institutional accounts are not permitted.
• You must provide accurate, complete and truthful personal information during registration. This includes your full name, date of birth, contact details and any payment information required.
• You must not already hold an existing q798 account. Each player is permitted one account only. Duplicate accounts will be closed and any balances may be forfeited.
• You must not be self-excluded from the q798 platform or any associated gaming service at the time of registration.

q798 reserves the right to request identity verification documents at any point during the account lifecycle. This may include a copy of a national identity document, proof of address or proof of payment method ownership. Failure to provide satisfactory documentation when requested may result in account suspension or closure and may delay or prevent the processing of withdrawal requests.

During registration you will be asked to create a username and password. You are responsible for keeping your login credentials private. q798 staff will never ask you to share your password under any circumstances — if anyone claiming to be from q798 asks for your password, do not provide it and contact support immediately.

You are solely responsible for all activity that takes place on your q798 account. This includes all bets placed, deposits made and withdrawals requested regardless of whether those actions were taken by you personally or by someone else who accessed your account with or without your knowledge.

If you believe your account has been accessed without your authorisation, you must contact q798 customer support immediately. q798 cannot reverse transactions that were completed prior to a security report being made. To protect your account:

• Use a strong, unique password that is not used on any other website or application.
• Do not share your login credentials with any other person including family members.
• Do not access your q798 account from shared or public devices unless you are certain you have logged out fully afterwards.
• Contact support immediately if you notice any transactions or activity on your account that you did not authorise.

q798 reserves the right to temporarily lock an account if unusual activity is detected. In such cases, verification will be required before the account is restored to full access. This is done to protect the player's funds and account integrity.

q798 processes all deposits and account balances in Pakistani Rupees (PKR). No currency conversion is applied to your deposited funds. The following payment methods are currently supported for deposits:

• JazzCash – mobile wallet deposits processed in PKR
• Easypaisa – mobile wallet deposits processed in PKR
• Raast – instant interbank transfer in PKR
• Bank Transfer – direct transfer from any major Pakistani bank in PKR

Deposits must be made from a payment method that is registered in your own name. Third-party deposits — where funds are sent from an account belonging to someone other than the registered q798 player — are not permitted and may result in the funds being returned and the account being reviewed.

Minimum and maximum deposit amounts may apply and may vary by payment method. These limits are displayed within the deposit section of your account at the time of transaction. q798 does not charge fees for deposits; however, your payment provider may apply their own charges independently.

You may request a withdrawal of your available balance at any time subject to the conditions set out in this section. Withdrawal requests are processed back to the same payment method used for your deposit wherever possible. The supported withdrawal channels mirror the deposit channels: JazzCash, Easypaisa, Raast and Bank Transfer, all in PKR.

Before a withdrawal is processed, q798 may require identity verification to be completed if it has not already been done. You should complete verification proactively by providing the requested documents so that there is no delay when you first request a withdrawal. For more details on the withdrawal process, visit the Withdrawal page.

The following conditions apply to all withdrawal requests:

• Your account must be fully verified before a withdrawal can be processed.
• Any active bonus funds must meet the applicable wagering requirements before they or associated winnings can be withdrawn.
• Withdrawal requests may be subject to a processing period. Processing times vary by payment method and are displayed during the withdrawal request process.
• Minimum and maximum withdrawal amounts apply and are displayed within the withdrawal section of your account.
• q798 reserves the right to carry out enhanced verification checks on withdrawals above certain thresholds. This may extend the processing time for those specific requests.

q798 does not charge a platform fee for standard withdrawals. Your payment provider may independently charge transfer fees which are outside q798's control. VIP members at higher tiers benefit from elevated withdrawal limits and priority processing — visit the VIP page for details.

q798 offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms attached to each promotion, which are published alongside the offer at the time it is made. In the event of any conflict between promotion-specific terms and these general Terms and Conditions, the promotion-specific terms take precedence for matters directly related to that promotion.

General bonus rules that apply across all q798 promotions unless otherwise stated:

• Wagering Requirements: Most bonuses carry a wagering requirement. This is the total amount you must wager before bonus funds or related winnings can be withdrawn. The specific multiple (e.g. 20x, 30x) is stated on the promotion page.
• Eligibility: Each promotion specifies which players are eligible. New player bonuses are available to first-time depositing accounts only. Using multiple accounts to claim the same bonus is considered fraud and will result in account closure.
• Game Contributions: Not all games contribute equally to wagering requirements. Slot games typically contribute 100% of the staked amount. Live Casino games and Sports Betting may contribute at a lower rate or may not contribute at all towards certain bonus wagering requirements. Contribution rates are stated in the relevant promotion terms.
• Expiry: Bonuses and free spins expire if not used within the timeframe specified on the promotion. Expired bonuses are removed automatically from your account.
• Abuse: q798 reserves the right to void bonuses and winnings and close accounts where promotional abuse or fraud is identified. This includes but is not limited to coordinated betting with other players to exploit bonus mechanics.

q798 reserves the right to amend, suspend or withdraw any promotion at any time. If a promotion is withdrawn after you have already claimed it, the bonus will be honoured provided it was claimed in good faith in accordance with the terms applicable at the time of claiming.

All games available on the q798 platform — including Slot Games, Live Casino tables, Fish Games, Sports Betting markets and Game Lobby titles — operate according to the specific rules published for each game or market. It is your responsibility to familiarise yourself with the rules of any game before placing a bet.

Slot games and random number generator (RNG) based games on q798 use certified random number generation systems. Game outcomes cannot be predicted, controlled or influenced by q798 or by players. Each spin, hand or round is independent of all previous rounds.

Live Casino games are streamed from professional studio environments with real dealers. The game outcomes are determined by physical processes — card draws, wheel spins — and are captured by multiple camera angles. In the event of a technical disruption to a live game stream, any affected bets will be settled according to the game provider's standard disruption policy, which is available within the game interface.

Sports Betting markets are settled based on official results from the relevant sporting authority. For Cricket, this includes results published by the Pakistan Cricket Board (PCB), the International Cricket Council (ICC) and respective bilateral series authorities. For PSL matches, PSL official results are used. For all other sports, the most widely recognised governing body's result is applied.

In the event of a game malfunction, technical error or obvious pricing error, q798 reserves the right to void bets affected by that error. Players will be notified and refunded the staked amount. Winnings derived from a clearly erroneous price or a technical fault will not be paid.

The following activities are strictly prohibited on the q798 platform. Engaging in any of these activities may result in immediate account suspension, forfeiture of balances and permanent exclusion from the platform:

• Registering more than one account per person, household or device.
• Providing false, misleading or fabricated personal information at any stage of the account lifecycle.
• Using the platform if you are under 18 years of age.
• Attempting to exploit technical bugs, glitches or errors in games for financial gain.
• Using automated tools, bots, scripts or software to interact with the platform in a way that provides an unfair advantage.
• Engaging in any form of collusion with other players — particularly in live table games — to gain an advantage over the house or other players.
• Attempting to launder funds through the platform. q798 will report suspicious financial activity where required to do so.
• Abusing the bonus system — including but not limited to creating multiple accounts to claim bonuses, using coordinated wagering patterns to minimise bonus risk, or any other activity designed to extract bonus value without genuine play.
• Accessing the platform using a VPN, proxy or other method designed to obscure your location or identity.
• Harassing, threatening or abusing q798 staff or other players through any communication channel.

q798 reserves the right to investigate any account where prohibited conduct is suspected. During an investigation, account access and withdrawals may be temporarily restricted. If prohibited conduct is confirmed, q798 may withhold all funds in the account and take further action where appropriate.

q798 is committed to promoting responsible gaming across the platform. Online casino games and sports betting are forms of entertainment — they carry inherent risk and are not a reliable way to generate income. Every player on q798 is encouraged to approach their gaming activity with a clear budget, a time limit and a firm understanding that losses are a possible and normal outcome.

The following responsible gaming principles apply to all q798 players:

• Age restriction: The platform is strictly for players aged 18 and over. If you are aware of an underage person accessing q798, contact support immediately.
• Set a PKR budget: Decide before each session exactly how much PKR you are comfortable losing entirely. Do not exceed that amount regardless of whether you are winning or losing.
• Set a time limit: Extended gaming sessions can affect judgement. Set a time limit for each session and stick to it.
• Never chase losses: Chasing losses — increasing bet sizes to recover previous losses — is one of the most common causes of problem gambling. If your session budget is spent, stop and return another day.
• Do not play under the influence: Avoid gambling when you are tired, emotionally distressed, under the influence of alcohol or in any other impaired state.

q798 offers deposit limits and self-exclusion tools for players who want to manage their activity. If you feel that your gaming habits are becoming difficult to control, please visit our Responsible Gaming page for guidance on the tools available and how to use them. You can also contact the q798 support team directly to discuss your options.

q798 provides the platform on an "as available" basis. While we work to maintain continuous uptime and a reliable gaming experience, we do not guarantee that the platform will be available at all times without interruption, error or technical fault. Scheduled maintenance, emergency fixes or circumstances beyond our control may result in temporary unavailability.

To the maximum extent permitted, q798's liability to any player is limited to the amount of funds held in that player's account at the time a claim arises. q798 is not liable for:

• Losses arising from a player's own decisions — including bet sizing, game selection and timing of play.
• Technical failures on the player's side including internet connection issues, device malfunctions or browser incompatibilities.
• Losses caused by unauthorised access to a player's account where the player failed to adequately protect their credentials.
• Indirect, consequential or incidental losses of any kind arising from use of the platform.
• Delays or failures caused by events outside q798's reasonable control including but not limited to payment provider outages, network infrastructure failures or force majeure events.

Nothing in these terms limits q798's liability for matters where liability cannot be excluded by law, including fraud or wilful misconduct by q798.

q798 collects, stores and processes personal data as described in the Privacy Policy, which forms part of this overall agreement. By registering an account you consent to the collection and use of your personal data as set out in that policy.

Your personal data is used primarily to operate your account, process transactions in PKR, verify your identity, communicate with you about your account, and comply with anti-fraud obligations. q798 does not sell your personal data to third parties for marketing purposes.

You have the right to request access to the personal data q798 holds about you, and to request correction of any inaccurate data. To exercise these rights, contact q798 support using the details provided on the platform. Identity verification will be required before personal data is disclosed or amended in response to such requests.

q798 reserves the right to amend, update or replace these Terms and Conditions at any time. When material changes are made, the updated version will be published on this page with a revised "Last updated" date. Players are responsible for reviewing the Terms and Conditions periodically to stay informed of any changes.

Continued use of the q798 platform after an updated version of the Terms and Conditions has been published constitutes your acceptance of those changes. If you do not agree with an amendment, you must stop using the platform and may close your account by contacting customer support.

q798 may also notify registered players of significant changes by email or through an in-platform notification. Such notification is provided as a courtesy and does not affect the binding nature of the updated terms once published.