Got a question about your account, deposits, withdrawals, bonuses or cricket betting? Browse our FAQ below — chances are the answer is already here.
Our support team is available 24/7 via live chat inside your account. For general queries, you can also reach us at:
Plain text only — not a clickable link.
All amounts in PKR. No currency conversion fees.
Not just a gaming platform — a complete experience built for Pakistani players.
Q798 is optimised for Pakistani internet conditions — fast load times on 4G and fibre alike. Whether you're betting on a live PSL over or spinning a slot between overs, performance stays consistent across devices.
Every transaction on Q798 is handled in Pakistani Rupees. With JazzCash, Easypaisa, Raast and direct bank transfers all supported, moving money in and out of your account has never been more convenient.
Pakistan's passion for cricket is reflected across Q798's sportsbook. Bet on PSL, T20 internationals and other major tournaments with competitive odds, live markets and a clean betting interface built for cricket fans.
SSL encryption, secure password handling and round-the-clock account monitoring keep your data and funds safe. Q798 treats your privacy seriously and will never share your personal information with unauthorised third parties.
From welcome bonuses for new members to daily reload deals and VIP rewards for loyal players, Q798 keeps the offers flowing. Check the promotions section regularly after login to make the most of what's available.
Our dedicated support team is on hand around the clock via live chat inside your account. Whether it's a payment question, a bonus query or a technical issue, we aim to resolve everything as quickly as possible.
This page is put together to answer the questions we hear most often from Q798 members across Pakistan. Whether you're a brand new player trying to figure out how deposits work, or a returning member with a question about a bonus offer, this FAQ is designed to give you clear and straightforward answers without any unnecessary jargon.
We've organised the questions into categories — Account, Deposits, Withdrawals, Bonuses, Sports, Games and Security — so you can jump straight to the section that's relevant to you. If you can't find what you're looking for here, our live support team is always available and is only a click away inside your account dashboard.
Based on player feedback, the questions that come up most frequently tend to be around payment methods and withdrawal times. This makes sense — when you've had a good session and want to cash out your winnings in PKR, you naturally want to know how quickly the money will hit your JazzCash or Easypaisa wallet. The short answer is that most withdrawals at Q798 are processed very quickly, often within minutes for mobile wallet transfers.
The second most common topic is bonuses — specifically what wagering requirements mean and how to complete them. We've tried to explain this as simply as possible in the FAQ above, but if you're ever unsure whether a particular bonus suits your playing style, it's always worth reading the full terms on the promotions page or asking support before opting in.
Q798 is committed to providing a gaming environment that's enjoyable and sustainable for all members. We encourage every player to approach gaming as entertainment rather than a source of income. Set a clear budget before you start playing, decide in advance how much time you're comfortable spending on the platform, and stick to those limits regardless of whether you're winning or losing.
If at any point you feel that gaming is having a negative impact on your daily routine, finances or relationships, please take a break and visit our Responsible Gaming page. It contains practical guidance on self-management, spending controls and how to reach out for help if you need it. Q798 is for adults aged 18 and above only.
Join thousands of Pakistan players already enjoying cricket betting, live casino, slots and more — all in PKR.